Continual Service Improvement (CSI) Practice Exam 2025 – All-in-One Guide to Master Your Certification!

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Question: 1 / 160

Which of the following is a characteristic of SMART goals?

They should be vague and broad in nature

They only need to be measurable

They should have achievable targets

SMART goals are designed to foster clear and attainable objectives by adhering to specific criteria. The acronym stands for Specific, Measurable, Achievable, Relevant, and Time-bound. Each component serves a critical purpose in forming effective goals.

Having achievable targets is a fundamental characteristic of SMART goals. This aspect ensures that the goals set can realistically be accomplished given the available resources and constraints. If a goal is not attainable, it can lead to discouragement and a lack of motivation, which can hinder progress. Thus, setting achievable targets makes goal-setting both practical and effective, allowing individuals and teams to strive for meaningful successes.

The other characteristics of SMART goals contribute in different ways, such as specificity in defining the goal and setting measurable criteria for success. However, the importance of achievability cannot be understated, as it directly influences motivation and the potential for success.

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They should always have long-term timelines only

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